Looking back over the last two years of the COVID-19 pandemic, company experiences varied widely across the United States, with 32% saying they struggled quite a bit.
However, 62% of businesses predict operations will return to pre-pandemic levels going into the next quarter, with another 27% believing this will happen further into 2022.
This is according to a new survey from The Harris Poll commissioned by Express Employment Professionals.
Hiring managers said the keys to business continuity during this difficult time include allowing employees to work remotely (46%) and/or being an essential business (36%), Express Employment said in a news release.
Around 1 in 3 said having a plan for crises (33%) and/or reducing their operational costs (e.g., reduced capacity, streamlined processes) (31%) is helping them operate.
Among many other changes, the trials and tribulations companies have faced over the past nearly two years will result in permanent changes to human resource management, according to the news release.
Specifically, around 3 in 10 foresee lasting changes in leadership being more flexible in accommodating employees’ schedules and needs (33%), a greater focus on training for current employees to be reskilled or upskilled (31%), a need to train employees on new technology updates (31%) and/or there will be fewer employee interactions in physical workplace(s) (31%).