State Medical Marijuana Authority acquires new licensing software

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OKLAHOMA CITY – The Oklahoma Medical Marijuana Authority (OMMA) will start using a new licensing software provider, Thentia Cloud for Government. The regulatory agency plans to make the switch official on January 18.

The current software system, Complia, has been in place since the OMMA began accepting license applications in August 2018. “All OMMA stakeholders, including patients, businesses and staff, will benefit from this new system,” agency Executive Director Adria Berry said.

The user-friendly applicant portals are designed to reduce wait times by minimizing opportunities for errors,” Berry said. “Our license processing teams have already made great strides on turnaround times over the past several months, but this new software will enable them to navigate documents and applications more efficiently.”

An “added bonus,” Berry said, “is that many of the agencies we work closely with, including the Oklahoma Bureau of Narcotics and Dangerous Drugs Control, also use Thentia. Having the same software will make information sharing easier.”

The last day current users will be able to update their contact information and submit applications will be January 7. “Incomplete applications will not be transferred from the old system to the new one,” Berry emphasized.

Starting January 10, Complia will be accessible in a view-only mode for current account holders during an eight-day data migration process. As a result, individuals who apply prior to January 10 should anticipate a delay in turnaround times. The OMMA is legally obligated to approve, reject or deny patient applications within 14 business days of submission and commercial applications within 90 business days of submission.

In preparation for higher-than-normal call volumes the week of the 18th, the OMMA Call Center will extend hours of operation to 6 p.m. January 18-21, Berry said.

The total number of MMJ licenses issued as of December 3, 2021, was 400,268, a 6% increase over the preceding 12 months, OMMA records reflect.

Those included 384,500 patient licenses – almost one for every ten Oklahoma residents and a 5.2% increase from a year ago.

The number of business licenses shot up by 43.66% in the past year, to 13,785. Those included 9,402 growers, 2,519 dispensaries, 1,713 processors, 109 transporters, 28 laboratories, nine waste disposers, one waste permit, two researchers and two education permits.

In just 11 months the number of licensed medical marijuana farmers grew by 43% and the number of dispensaries increased by 22.46%.