Limiting contact a challenge
OKLAHOMA CITY – Effective immediately, all office visits to Oklahoma Department of Human Services facilities will be “by appointment only.”
“Limiting contact with others can be challenging in human services work, but it is not impossible,” DHS Director Justin Brown said. “The Centers for Disease Control and Oklahoma State Department of Health guidance include social distancing as the best things we can do to slow the spread of COVID-19.”
Oklahoma DHS offices logged an average of 2,000 visits per day last week, records reflect. Of those, the agency estimates a vast majority could have been solved by online resources or via telephone.
If customers cannot be served online or have difficulty with online service, they can call 405-522-5050 for assistance or to schedule an appointment. During the appointment process, the call center team will work to solve the customer’s needs using all of the tools available to them, Brown said.